National Council On Problem Gambling Scores Huge Win

Written By Nicole Russo on June 9, 2022 - Last Updated on June 15, 2022
National Council on Problem Gambling

The National Council on Problem Gambling (NCPG) has entered a deal to allow the use of 1-800-GAMBLER® in states outside of New Jersey — a huge step toward making responsible gambling resources more easily accessible.

1-800-GAMBLER® Expands Outside Of New Jersey

The NCPG sent out a press release detailing the six-year licensing agreement with the Council on Compulsive Gambling of New Jersey, Inc. (CCGNJ) to permit 1-800-GAMBLER® hotline outside of New Jersey.

This announcement is part of NCPG’s multi-year National Problem Gambling Helpline Modernization Project.

The project received a grant from the National Football League Foundation (NFLF). The funding is to help improve multiple aspects of the resource, including:

  • Call center technology
  • Data collection
  • Reporting
  • Standardized training and certifications for all call centers in the National Problem Gambling Helpline network

The main goal of this agreement is to reduce barriers to resources for those dealing with problem gambling.

We have all seen sports betting marketing collateral. The multitude of hotline numbers in small font at the bottom can be overwhelming. The majority of US states now have some form of legal sports betting, as well as their own problem gambling resource.

Now everyone will have one quick and convenient hotline to call.

Felicia Grondin, who serves as CCGNJ Executive Director, commented on this new agreement.

“CCGNJ has always been at the forefront of providing support for people in communities affected by a gambling problem,” he said. “1-800-GAMBLER® serves as an essential tool for accessing this support. We look forward to working with NCPG to ensure that people from across the country can easily access problem gambling support and resources using this simple, memorable number.”

Rolling Out The Responsible Gambling Project To The Public

The current hotline will continue to work throughout the expansion. Throughout the coming months, NCPG will work with CCCNJ, state affiliates, and call centers to ensure a smooth transition.

The goal is to prevent any gaps in services while the adjustments are made. The NCPG is the only national nonprofit organization seeking to minimize social and economic costs that come with problem gambling.

The resource is free and offers help 24/7.

If you or someone you know needs responsible gambling resources, you can reach the organization by calling or texting 1-800-522-4700 or by chatting here.

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Nicole Russo

Nicole Russo is the Brand Content Strategist for TheLines.com. Previously, she covered the gambling industries in Tennessee and Indiana as a content editor for PlayTenn.com and PlayIndiana.com. She comes from the world of poker, leading the marketing efforts for online poker in Nevada and New Jersey with the WSOP. Russo also assisted with the marketing efforts for the Caesars Sportsbook launch in 2019.

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