If you’re in The Big Easy, a visit to Harrah’s New Orleans should be at the top of your list. The property boasts a great location right on Canal Street, an array of food and entertainment options, a sportsbook, and plenty of ways to redeem Caesars Rewards credits.
TheLines got an inside look at the property during Final Four weekend and spoke with General Manager Samir Mowad about the sports betting experience at the property and what changes customers can expect to see in the future.
The Harrah’s New Orleans Sports Betting Experience
Louisiana online sports betting just launched in 2022, but retail sports betting has been around for more than a year now. For Caesars Sportsbook customers at Harrah’s, you can choose which way you want to get a wager down.
The property has 12 betting kiosks, plus a ticket counter where customers can talk to a representative and place a bet. Directly next to the counter, bettors can have a seat at the sports bar and watch games on a wall of big-screen LED TVs.
Can customers bet on sports in person at Harrah’s in addition to online?
Before the online sportsbook launched, back on Halloween, we opened our retail in-person sportsbooks. We have seen good volume the last couple of days (for the) Final Four. People can come in just like in Vegas, make a bet, get a ticket, go to the game, and if their ticket wins they can walk down here and cash it and have their money right in their hands. There’s also nothing that excludes them from using the Caesars Sportsbook app on property. As long as you are in an approved parish in Louisiana you can fire up the Caesars Sportsbook app and use it. You can even use it at Caesars Superdome while watching the game.
Customers can link their Caesars Rewards account to their Caesars Sportsbook account. What can those credits be redeemed for on property?
A big advantage of Caesars Sportsbook is the link to Caesars Rewards. We have guests that are online sports bettors that are getting free tickets to the Final Four, redeeming credits for free hotel rooms, and using credits to dine in the restuarants. You can pretty much use credits anywhere on property, but credits from the sportsbook don’t turn into free play at the slots and the tables. The best part is, you don’t have to redeem the credits just at Harrah’s. You can take a trip to Las Vegas and redeem for a room at Caesars Palace and go eat at Gordon Ramsay Steak at the Paris. The credits are good across the Caesars network.
Signing Up For A Caesars Rewards Account And Redeeming Credits
For Caesars Sportsbook customers that don’t have a Caesars Rewards account, signing up and linking accounts is easy.
If you are at a Caesars property like Harrah’s New Orleans, head over to a Caesars Rewards center to get started. You can sign up for an account on-site in minutes.
Once you have your card, swipe it on the kiosks to view reward information, eligible promotions, and property details.
If you’re not near a Caesars property, you can also sign up for an account online.
Once your Caesars Rewards account is created, head to the Caesars Sportsbook app and click on your account details page.
You can connect your sportsbook account to your Caesars Rewards account and begin earning credits as you wager.
Every single bet on Caesars Sportsbook earns credits, whether the bet wins or loses.
Redeeming Caesars Rewards Credits In New Orleans
Harrah’s New Orleans has an extensive list of options for redeeming Reward Credits. One of the best parts is that you can redeem both on and off the property.
For customers that want to explore what New Orleans has to offer, redeem Reward Credits at a 2:1 comp ratio at the following:
- GW Fins
- Commander’s Palace
- Court of Two Sisters
- Hoodoo and more
You can also redeem credits at restaurants, bars, Starbucks, and select gift shops at Harrah’s.
Welcome To Caesars New Orleans
As soon as you step into Harrah’s New Orleans, you feel like you are transported to a Vegas casino. That’s going to be even more true in the coming years because big changes are heading to the property.
Caesars now has the naming rights to the Superdome and is committed to expanding its presence in New Orleans. What can customers expect in the future?
As customers roll in now, valet is fenced off to create the foundation for a 340-room hotel tower. In addition, we are renovating the entire property, both inside and out. We are adding all sorts of hospitality offerings, such as a Nobu restuarant, redoing our steakhouse, and adding a food hall. The whole place is going to be rebranded from Harrah’s New Orleans to Caesars New Orleans in about a year and a half.
Speaking of the Superdome, it is less than a mile walk from Harrah’s New Orleans down Poydras St, which makes Harrah’s a top destination to stay at if you’re in town for a sporting event. It is also conveniently located next to shopping and the convention center.